More From: MidwayUSA
The MidwayUSA Tactical Rifle Case with 6 Pockets is a heavy-duty solution for anyone looking for a rifle case. These cases have been engineered to provide exceptional protection for rifles and carbines of all shapes and sizes. These cases are constructed with an advanced dual density bonded padding system that provides superior impact protection compared to basic foam used in other cases. Other enhanced durability features include heavy duty, high-abrasion resistant ballistic fabric construction, and oversized self-repairing coil zippers. The fully wrapped webbing handles, reinforced seam stitching, metal hardware, shoulder strap and snag-proof 420 Denier lining fabric make the MidwayUSA Tactical Rifle Case an excellent choice for transporting your sporting rifles. Learn more...
The MidwayUSA Pistol Case is perfect for transporting your handguns to and from the range. The case features a rugged PVC coated polyester outer shell and a heavy duty zipper. All MidwayUSA Pistol Cases utilize closed cell foam padding and a soft interior lining to protect your firearms during transport. Additionally, all cases are zippered to lay flat when opened to allow them to be easily used on a shooting bench or in a range lane. Multiple colors are available to allow color coding of firearms or to suit the shooters preference. Learn more...
The MidwayUSA Silicone Impregnated Gun Case is the perfect way to keep your firearms safe during storage. The MidwayUSA Gun Cases utilize pure silicone impregnated fabric that displaces moisture and prevents rust and corrosion from forming during long term storage. The case features dense pile lining to protect your guns from scratches and dings during transport. Don't risk rust and tarnish forming on your valuable guns, pick up a MidwayUSA Silicone Impregnated Gun Case for each of your firearms today. Learn more...
This cap features a nylon mesh back to keep you cool and a stylish look that is perfect for the range or a night out with your buddies. There is no button on top of the hat, making them perfect for wearing with hearing protection. Velcro adjustable back makes this hat a great choice for anyone. Learn more...
Shooting events with a Zombie theme have been popping up all over the nation and Customers have been asking for more and more Zombie products. MidwayUSA is proud to offer the first ever, uniquely designed tactical style rifle case specifically for the Zombie enthusiast. Available in 42" and 46" lengths, these cases combine technical functionality with a unique Zombie design and vibrant Zombie green color. Read more...
Designed to be the best range bag on the market, the MidwayUSA Competition Range Bag has become a favorite of shooters and hunters alike. Perfect for competition or a day at the range, it’s also a hunter’s dream, offering enough pockets and pouches to keep the most dedicated hunter organized. Read more...
MidwayUSA’s Vision is "To be the best-run business in America, for the benefit of our Customers, by systematically applying the modern leadership and management principles from the Baldrige Criteria for Performance Excellence." This vision starts with the company’s Number One goal – Customer Satisfaction. Inc. magazine recently recognized this vision and featured MidwayUSA in a story in the February 2012 issue. Read more...
Visit MidwayUSA's web site: http://www.midwayusa.com/
Back in '77, it was just plain hard work and a passion for serving Customers that got us started. We still work very hard and have the same passion, but it takes a lot more than hard work and passion to satisfy Customers today.
You see, as a company grows, it's important to formalize the planning, processes, systems, training and communications; and to develop a great team of leaders throughout the organization. This is the hardest part of running a business and they don't teach it much in business school.
From the time we began to formally state our goals, Customer Satisfaction has always been #1; and at the current 93% level, it’s the highest we’ve ever recorded. There aren't many companies in our industry that measure Customer Satisfaction, so we benchmark with the best catalog/internet companies in America and I am pleased to say we are right there with them.
Great Customer Satisfaction is no accident; it's the result of planned and methodical execution of all things important – of listening to Customers and of continuously improving. At MidwayUSA, we became ISO 9000 registered in 2008, adopted the Malcolm Baldrige National Quality Award Criteria in 2006 and set a goal to apply for and improve enough to receive the award in 2009. We applied for and received the Missouri Quality Award (a Baldrige-criteria state program) in 2008, and applied for and received the Malcolm Baldrige National Quality Award in 2009, meeting the goal we set in 2006. Those of you in management, engineering or operations know the significance of ISO and Baldrige to Customer Satisfaction.
Fast shipping and friendly service is something you can take for granted, because we consider it to be just part of the way we run the business. Today over 99% of orders received by 6:00 pm are shipped the same day.
But everything really starts with our Vision, which is: 'to be the best run business in America, for the benefit of our Customers'. This is a pretty bold Vision, but it's absolutely real. You can view our entire Mission Statement, Goals and Code of Conduct in the menu at the top of this column.
If a Company values Customer Satisfaction, it should also value Employees; pay them well, provide training and development and treat them right -- Employee Satisfaction is our #2 Goal. We treat our Vendors as partners because Vendor Satisfaction is our #3 Goal. Of course, goals #2 and #3 support goal #1. We realize our responsibility to provide leadership to the industry and to 'give back' to the industry and community. We support the NRA and the Shooting/Hunting Sports Industry by donating 10% of our pre-tax profits, mostly to help fund youth shooting programs. We also support our local community.
Every Tuesday we film interesting 'how to' and 'history' projects in our GunTec video studio; not to sell anything, but to provide you with entertainment and education. This video content appears on Television, on our website and on YouTube. Thanks for your many kind comments about our filming.
We always seek your input on things we can do better, so be sure and contact us with your ideas.
On behalf of the Potterfield family and all the Employees at MidwayUSA, 'Thanks for Your Business!'
I'm Larry Potterfield with MidwayUSA and ‘That's the way it is!’